Your contractor chose a system that protects you both.
A phasecontract is a structured payment plan. You see the full scope before agreeing. Payment is collected for each phase when work begins — held securely until you review the completed work and approve your contractor's payout.
Your contractor chose this because it lets them focus on the work instead of chasing payments. That focus is what gets you a better result.
See how it worksWhat you'll see
Full scope before you pay
Every phase is listed with price, description, and timeline. You see exactly what you're paying for before authorizing your card.
One phase at a time
Payment is collected one phase at a time as your contractor begins each stage. You're never committed to the full job at once. After each phase, you review the work before your contractor receives their payout.
72 hours to review
After each phase is marked complete, you have 72 hours to review the work and decide. Approve it, or request changes if something within the agreed scope needs attention. We send email and text reminders so you never miss the window.
Review and request changes
Not ready to approve? Request revisions — up to 3 minor fixes per phase are included at no extra cost. Your contractor sees exactly what needs to change. Larger scope adjustments go through change orders with clear pricing.
Built to protect your money.
- Per-phase payments, not a lump sum — you're never committed to the entire job at once
- 3D Secure authentication on every payment
- Photo documentation required for completed work
- Built-in revision cycles — request changes within the agreed scope before approving
- Full audit trail of every action and communication
- Cancel anytime — same fair rules for both sides
Two questions you probably have
Fair questions. Here's how the structure works and why it's set up this way.
"When is payment collected?"
Payment is collected one phase at a time, when your contractor starts that phase. Never the full job at once. The funds are held securely — your contractor starts knowing the payment is secured, and you're only ever committed to the current phase.
Collected — payment is taken when the phase starts
Held — the payment exists but your contractor doesn't have it yet
Released — after your review (or the 72-hour window), payout goes to your contractor
You always review completed work before your contractor receives their money.
"What if I miss the 72-hour window?"
The 72-hour review window only starts after your contractor marks the phase complete and submits it for review. Work that hasn't been completed won't auto-approve — only finished, submitted work.
You'll get reminders by email and text before the deadline. 72 hours is enough time to inspect the work and request changes if needed. If you don't respond, the phase auto-approves and your contractor receives their payout. This keeps the job moving — nobody waits months for a response.
If something needs fixing
Up to 3 minor revisions per phase — included at no extra charge
Larger changes handled through change orders with clear pricing
Fair cancellation
You're never locked in.
Either party can request cancellation at any time. If both agree, it's instant and free. If work is in progress, your contractor can finish the current phase — you review the work, and only pay for what's completed.
Clean exit. No fee.
No feeBoth sides agree to end the project. It closes immediately. You are refunded for any unfinished phases. Completed work is paid as normal.
Your contractor sees the same rules. The same fee applies regardless of who initiates. Cancellation fees are settled directly between you and your contractor.
No response within 3 days? The request is automatically accepted as a mutual cancellation — no fee.