Your contractor sent you
a PhaseContract.
Here's why that's good for you.
Your money is held by Stripe until you approve the work.
Structured payments. You stay in control.
What is a PhaseContract?
A PhaseContract breaks your project into phases tied to actual work. Your payment is secured by Stripe — held safely until you review the completed work and approve it.
- Funds held by Stripe, not your contractor
- You approve each phase before funds release
- Clear terms and documentation from day one
Your contractor sends you a PhaseContract. You review it, authorize payment, and Stripe holds your funds securely until work is done and approved.
How it works for you
Every feature designed to keep you in control
Funds held by Stripe
Your payment is secured by Stripe — the same system Amazon uses. Funds release only when you approve.
See before funds release
Every phase requires photos of completed work. You review what was done before approving payment.
Verify every payment
Every approval requires a code sent to your phone. Like a bank verification — no one can approve without your phone.
72 hours to review
When a phase is ready, you have three full days to inspect. No pressure. No rush.
Clear terms upfront
You see the full breakdown before work starts: phases, costs, timeline, cancellation policy. No hidden fees.
Everything documented
Photos, permits, inspections, approvals — stored and timestamped. Yours to access anytime.
Request rework
Not satisfied? Request rework before approving. You don't pay until you're happy with the work.
How payment structure works
Your money is held securely by Stripe until you approve the work
Your Card
Stripe Holds
Contractor
One phase at a time. Funds only move to your contractor when you review and approve that phase.
First project together
You pay one phase at a time. When your contractor starts a phase, Stripe charges and holds that phase's amount until you approve. You're never charged for the whole job upfront.
Your contractor knows the money exists. You know it's safe until you're satisfied.
After successful projects
Completed a project successfully? You earn Verified status. Payment is collected when you approve, not before. Trust earned through good experiences.
Same structure, streamlined timing.
What happens next
Your PhaseContract journey, step by step
You received a PhaseContract
Via email and text. No app needed.
Review the project
See each phase, the cost, the timeline, and cancellation terms.
Authorize with your card
Card stored securely by Stripe. You won't be charged until work actually starts.
Verify with your phone
SMS code confirms it's really you. Required for all payment actions.
Phase begins, payment secured
When your contractor starts a phase, that phase's payment is charged and held by Stripe. One phase at a time.
Review and approve
See photos of completed work. Approve to release funds. Then the next phase begins.
Done
Receipts saved. Documentation on file. Your PhaseContract is complete.
Common questions
Everything you need to know
When is my card charged?
For first-time projects, you're charged one phase at a time — only when your contractor starts that phase. Stripe holds the funds until you approve. You're never charged for the whole job upfront.
What if I'm not happy with the work?
Request rework before approving. Your payment stays secured with Stripe until you're satisfied. Funds only release when you approve.
What if I don't respond?
After 72 hours with multiple reminders, phases auto-approve. But every approval still requires your SMS verification code.
Can my contractor take my money without approval?
No. Stripe holds your payment securely. Funds only release to your contractor when you verify with SMS and approve the work.
Who holds my payment?
Stripe, a licensed payment processor, holds your funds securely. PhaseContract coordinates the flow — we tell Stripe when to charge and when to release funds to your contractor based on your approval. We never touch your money directly.
What if there's a dispute?
Everything is documented with timestamps. Photos, approvals, change orders — all on record if questions arise.
Working with a contractor who doesn't use PhaseContract?
You can request one. Try saying:
"I'd feel more comfortable with a PhaseContract. It structures payments so we're both committed. My last contractor used it. Can you send me one?"
A PhaseContract works for both sides.
Contractors get paid for completed work.
Clients pay only for verified progress.
Fair for everyone.