For clients
Know what you’re paying for before work starts.
Your phasecontract sets out the work, its price, and when you pay. Agree it before the job begins.
- Know what each payment covers.
- Follow progress in your shared workspace.
- Approve extras before they’re added.
Open your contractor’s link in your browser. No app or account needed.
See the whole job before you say yes.
What’s being replaced? What stays? What does each part cost?
Your contractor sends a phasecontract—a Smart Milestone Contract with the scope, price, and payment schedule laid out. Know what’s included before you commit.
Read it through together. Settle questions before you approve the job and authorize its payments.
- Deposits with a purpose. See which materials or costs each one covers.
- Work funded by phase. Multi-phase jobs spread collection across the agreed stages. A one-phase job can be fully funded before work starts.
A business you can feel good about choosing.
You’re choosing who works on your home. A good reputation helps you move forward with confidence.
The PhaseContract Verified Business badge recognizes a business that has passed our review of its business and customer reputation.
Look for the badge beside their name. The badge shows individual results, including relevant license and insurance checks, and when the review took place.
Verification reflects a dated review; it does not guarantee future workmanship or repayment.
Each payment gets the next part of your job underway.
The lumber deposit covers the lumber order. The next work-phase payment covers the work your contractor is about to begin.
That gives each payment a purpose you can recognize in the job you agreed to. You can see the amount and what it covers before authorizing it.
The payment method sets the timing.
With a Credit Card, payment is collected when the work phase starts. With a Bank Transfer, the phase starts after the transfer clears.
- Agree the phase and priceYou know what the payment covers.
- Payment collectedThe agreed amount funds that part of the job.
- Work startsFollow its progress in the shared workspace.
Each deposit and work phase has its own place in the payment schedule. Approving the job does not collect its full price at once.
See where your job stands, whenever you need to.
Your phasecontract records what you agreed. Its shared workspace is where you follow the work.
Catch up without waiting for a return call. See the current phase, latest photos, and next steps in one place.
Make decisions with the details in front of you. Review requests and changes stay with the work they concern.
Open the link your contractor sends.
There’s no app to download and no account to create. It works in your browser.
You still review the finished work.
When your contractor submits a completed phase, you can review the work and its photos. Ask your contractor to fix work that doesn’t match the agreed scope.
Your request and the contractor’s response stay attached to that phase. Reviewing the finished work does not collect another payment.
Want to add a shower bench? Agree the price first.
Changes happen when you can finally see the room taking shape.
Your contractor records the added work and its price. You decide whether to go ahead. Approving the extra starts collection for that addition.
If you decline it, the original agreed work stays as it was. The decision remains in the job history, so you can both return to what was agreed.
If the job needs to stop
Request cancellation through the shared workspace. The cancellation terms shown before you approved the job explain how completed work, deposits and any cancellation fee are handled.
Keep the record after the dust has settled.
The agreed work, approved changes, payment records and photos stay attached to the job.
When you need to check what was included, what changed or what you paid for, you can return to the shared workspace. You don’t have to reconstruct the renovation from old messages and bank statements.
Straight answers before you approve.
No. You authorize the agreed payment schedule. Deposits and work-phase payments are collected according to that arrangement.
Added work requires your approval of its scope and price. Approving it starts collection for that addition.
No. Payment goes to your contractor through their payment account. The completed-work review records your acceptance or request for a fix; it does not release the payment.
A fix addresses work within the agreed scope. Adding something or choosing an upgrade is a separate change, with its own price and approval.
Have another question? Ask us.
Ready to look at your job?
Open the job link your contractor sent you to review the proposal or follow the work. Want to see what to expect first? Take a look at the client workspace above.